Incoming bug reports

General Information

Once a bug report has been sent by a User, it will be sent to the already configured holding-channel (/holding-channel). There an Approver or higher can review and process the suggestion.

Requirments

• A ToDo-Channel has been configured (/todo-channel)

• The Reviewer must be an Approver or higher (/approver-role, /dev-role, /manager-role)

How to use

Once a bug report has arrived in the Channel it will look something like this:

1. Accept bug reports with low severity You can accept a bug report by pressing the "Low Severity" button. This will send the report to the configured todo-channel and rank the report as "Low Severity". The User who sent the report will also be informed by Builderman via Direct Messages, that their report has been accepted.

2. Accept bug report with medium severity You can accept a bug report by pressing the "Medium Severity" button. This will send the report to the configured todo-channel and rank the report as "Medium Severity". The User who sent the report will also be informed by Builderman via Direct Messages, that their report has been accepted.

3. Accept bug report with high severity You can accept a bug report by pressing the "High Severity" button. This will send the report to the configured todo-channel and rank the report as "High Severity". The User who sent the report will also be informed by Builderman via Direct Messages, that their report has been accepted.

4. Decline bug reports You can decline a bug report by pressing the "Decline" button. This will remove the report from the channel. The User who sent the report will also be informed by Builderman via Direct Messages, that their report has been declined.

5. Report to Ravenhub Support Should you feel like, the report violates either Discord's or Ravenhub's TOS you can report the bug report to our Support. Should our Staff confirm that the bug report is against TOS, the bug-reporter will be globally banned from using Builderman.